In some exams sound fragments play an important role. Listening to sound fragments in the secure Schoolyear environment is possible.
Best practice is to check whether the sound is turned on (and if not, to turn on the sound) before you enter the secured Schoolyear environment. Then you are sure that the volume will be set correctly during the exam.
For macOS computers you can use the volume keys of your macOS keyboard to increase or lower the volume. Use the instruction below to customize the sound on Windows computers
In the right bottom corner of the screen, you will see a volume icon. You can use this to change the volume. You can also use the volume keys on your keyboard to change the volume.