Niek Janssen

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Activity overview

Latest activity by Niek Janssen
  • Niek Janssen created an article,

    Incident Postmortem on 20-10-2026 and 21-10-2026

    Incident SummarySchoolyear was unavailable twice for a short while, on 20 and 21 October 2026, for 13 and 19 minutes respectively. During those periods, students could not start their exams, superv...

  • Niek Janssen created an article,

    How do you use Office for the web?

    Note: Office for the web is not included as standard in every licence. Contact support@schoolyear.com to discuss the options for your organisation. With the Office for the web add-on, you give stud...

  • Niek Janssen created an article,

    Troubleshooting SSO issues

    This article explains how to troubleshoot issues when logging in to Schoolyear via Single Sign-On (SSO). Select the error message you see below to view the steps."We couldn't find an account with t...

  • Niek Janssen created an article,

    How does spell checking work in Schoolyear?

    Spell checking marks words that are spelt incorrectly while a student types. In an exam where spelling counts, such as a language exam, you usually do not want this, because you are also testing wh...

  • Niek Janssen created an article,

    Incident Postmortem on 17-08-2026

    Incident SummaryOn 17 August 2026 at 12:10 CEST, Schoolyear experienced a partial service outage affecting API availability. During this period, incoming API requests experienced elevated latency a...

  • Niek Janssen created an article,

    Schoolyear does not start after downloading and installing (macOS)

    Problem description / symptom: Schoolyear cannot be started, even though it has already been installed.After downloading and installing Schoolyear, the application must be started according to the ...

  • Niek Janssen created an article,

    How do you use the Schoolyear device check-in?

    This article explains how to use the Schoolyear device check-in and provides answers to the following questions: When do you use the device check-in? How do you enable a device check-in for an exam...

  • Niek Janssen created an article,

    Secure a test in Examplary

    Schoolyear integreert naadloos met Examplary, zodat je toetsen eenvoudig kunt beveiligen. Dit artikel beschrijft hoe je een toets met Schoolyear beveiligt in Examplary. Dit artikel gaat er van uit ...

  • Niek Janssen created an article,

    Start an exam from Examplary

    This article describes how you as a student can start a exam with Schoolyear from Examplary.Step-by-step guideMake sure before you start: that you have performed a device check to identify possibl...

  • Niek Janssen created an article,

    FAQ about the Blackboard Integration

    This article covers some of the common questions or errors when using the Schoolyear integration within Blackboard. If you run into an error that is not documented on this page, please reach out to...