Where do I find the Schoolyear logfiles on my computer?

With the logfiles Schoolyear can see the activities of the Schoolyear software on your computer and find the cause of the problem. Sharing the logfiles from your computer might help to solve your laptop problem.

Step-by-step (Windows)

1. Open the Explorer (the folder icon in the taskbar).
2. Type '%AppData%' in the address bar
3. Open the folder 'exams-client'.
4. Open 'Logs' in this folder.
5. Send these logs to support@schoolyear.com.

Step-by-step (macOS)

1. Open Finder.
2. Click 'Go' in the navigation bar.
3. Hold down the 'Option/Alt' key and click 'Library' that pops up.
4. Open the 'Logs' folder.
5. Open 'exams-client' in this folder.
6. Send these logs to support@schoolyear.com.